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How Best Buy, Charlotte Russe, and IKEA shape their stores around the next...

Selling consumer electronics and fast fashion for young women, respectively, Best Buy and Charlotte Russe are drastically different retailers. But one thing they have in common is a strong focus on...

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Why beauty retailers are leading the way in digital transformation

In March, CB Insights created a timeline chronicling four years of retailer bankruptcies, from Radio Shack to Sports Authority, to Radio Shack again, to Toys ‘R’ Us. The timeline is noteworthy because...

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Technology enables brands to evolve their loyalty programs

In 1793, a New Hampshire merchant began giving his customers copper coins that could be redeemed for discounts on future purchases, essentially inventing loyalty programs as we know them. Copper coins...

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Has the retail apocalypse come for grocery brands?

Over the past few years, “adapt or die” has been a common theme in the retail landscape. The convenience of ecommerce has forced brands to improve the customer experience in their physical locations....

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How Best Buy, Nordstrom and Nike bring personalization to physical stores

Emails with personalized subject lines have stronger open rates. Consumers are more likely to purchase from a retailer that recognizes them by name and recommends products based on previous purchases....

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Will 2019 be a momentous year for mobile marketing?

Consumers are captivated by their smartphones, with the average US adult expected to spend more than three and a half hours a day on mobile devices this year. So it’s little wonder brands are ramping...

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The state of mobile payments going into 2019 and beyond

It’s no secret that smartphones pay a huge role in the customer journey, right down to the physical store experience. People research the items in their hand and compare prices and smartphones...

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What makes retail mobile apps rock solid, according to Forrester Research

What makes a retailers’ mobile app great? That question has been asked by countless marketers (and by, um, us) over the years. Forrester Research tackled it in a new report that retailers’ mobile apps,...

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With mobile maturity comes the long tail of apps

A funny thing happens as new technologies mature. Some pundits get bored and look for the next big thing — while others see an opportunity to proclaim the death of the incumbent. In the case of mobile,...

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WhatsApp, Messenger, Facebook were top 3 apps downloaded worldwide in Q2 2019

These are the most popular apps downloaded worldwide for Q2 2019. What can we learn from these as marketers and how can we improve our digital approach? Sensor Tower has released its Apps Worldwide...

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